Term's & Condition
Welcome to Tanchoi Saree. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to follow these Terms & Conditions. If you do not agree, please do not use our website.
Use of Website
By using this website, you confirm that the information you provide is true and correct. You agree not to misuse the website, attempt unauthorized access, or engage in any activity that may harm the website or its users.
Product Information
We make every effort to display accurate product details, descriptions, and images. However, slight variations may occur in color, design, or appearance due to lighting, photography, screen settings, or handmade weaving and embroidery work. Such minor differences are natural and do not qualify as defects.
Pricing and Payments
All prices shown on our website are in Indian Rupees unless mentioned otherwise. Prices may change without prior notice. Payments must be completed through the available payment options at checkout. Orders will be confirmed only after successful payment, unless Cash on Delivery is available and selected.
Order Confirmation
After placing an order, you will receive an order confirmation message or email. This confirmation does not guarantee dispatch. We reserve the right to cancel any order due to product unavailability, pricing errors, or suspicious activity. In such cases, a full refund will be processed if payment was received.
Shipping and Delivery
We aim to deliver orders within the estimated delivery time, but delays may occur due to courier issues, weather conditions, or unforeseen circumstances. Tanchoi Saree will not be responsible for delays caused by third-party delivery partners.
Cancellation and Refund
Cancellation requests are accepted only if the order has not been processed or dispatched. Once shipped, the order cannot be cancelled. Refunds are provided only as per our Cancellation & Refund Policy. Customers are advised to read the policy before placing an order.
Return and Exchange
Returns or exchanges will be accepted only in cases of damaged, defective, or incorrect products received. Customers must report the issue within 48 hours of delivery with clear photos or videos for verification. Items that are used, washed, altered, or damaged after delivery will not be eligible for return or exchange.
Intellectual Property
All content on this website including images, logos, product descriptions, text, and design belongs to Tanchoi Saree and is protected by applicable laws. You may not copy, reproduce, distribute, or use any content without written permission.
Limitation of Liability
Tanchoi Saree will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product purchased.
Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.
Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with the revised effective date. Continued use of the website means you accept the updated terms.
Contact Us
If you have any questions about these Terms & Conditions, you can contact us:
Tanchoi Saree
Email: sareestanchoi@gmail.com
Phone: 7499658681
Address: Near Chavi Mahal, Chaukaghat, 221001 Varanasi, Uttar Pradesh, India